Beautiful jewellery should come with thoughtful service. The Vayenia Promise is our commitment to clear information, considerate support and helping put things right when an order doesn't arrive as it should.
Beauty with clarity
Our non-rose-gold rings are made from 925 sterling silver. Rose-gold finishes and gemstones are described on each product page; a clear stone is not necessarily a diamond. Our materials guide explains the differences.
A year of Vayenia support
Every ring comes with a 1-year extended warranty. If you need warranty support, contact us with your order number and a description of the issue. Our team will explain the next steps. This warranty does not reduce your statutory consumer rights.
Delivery you can follow
We offer complimentary tracked shipping to eligible UK, US and EU destinations. Delivery estimates vary by destination and shipment route. Please see our delivery guide for current information and possible customs charges.
Here when something isn't right
If your ring arrives damaged, faulty or not as ordered, contact us with your order number and details. We'll review the issue and arrange the appropriate remedy under our returns policy and your applicable consumer rights. Nothing in our promise reduces those rights.
Support before and after your order
Choosing a size or caring for a piece should be simple. Browse the ring-size guide, our jewellery care tips and the returns and refund policy. For anything else, we're happy to help through our contact form.
Vayenia — beautifully considered jewellery, thoughtfully supported.